Shipping and Delivery Policy
Summary: Solver7 is a digital subscription service. No physical product is shipped. Access is delivered online after successful payment and account activation.
1. Nature of service
Solver7 provides digital educational content and tools through its website and application. The service includes online access to learning content, answers, AI features, previous-year papers, test paper generation, and mock exam paper generation, depending on the selected plan.
2. No physical shipping
Solver7 does not sell or ship physical books, printed papers, CDs, USB drives, or other physical goods as part of the standard subscription. Therefore, shipping charges, courier tracking, and physical delivery timelines do not apply.
3. Digital delivery timeline
After successful payment confirmation, subscription access is usually activated immediately or within a short time. In some cases, activation may take longer due to payment confirmation delays, technical issues, fraud checks, or third-party payment gateway delays.
4. Access issues after payment
If payment has been deducted but access is not activated, contact [email protected] with the registered email/mobile number, payment date, amount, and Razorpay payment ID/order ID if available. After verification, we will activate access or process the issue according to the Refund and Cancellation Policy.
5. Incorrect account or plan selection
If a user purchases access using the wrong account or selects the wrong plan, the user should contact us as soon as possible. We may assist with correction, plan adjustment, or refund where eligible under the Refund and Cancellation Policy.
6. Contact
Axiom Analytics
Vertica C, 1104, Casa Bella Gold, Palava, Dombivli, Mumbai 421204, Maharashtra, India
Email: [email protected]